.policies-page {
    max-width: 1200px;
    margin: 4rem auto;
    padding: 0 2rem;
    font-family: 'Arial', sans-serif;
    color: #333;
    background: linear-gradient(135deg, #f8f9fa 0%, #fff 100%);
    min-height: calc(100vh - 8rem);
}

.customer-service-charter {
    background: #fff;
    border-radius: 15px;
    box-shadow: 0 15px 40px rgba(45, 109, 98, 0.05);
    padding: 3rem;
    margin-bottom: 3rem;
    transition: all 0.4s ease;
    border: 1px solid rgba(46, 168, 145, 0.08);
}

.customer-service-charter:hover {
    transform: translateY(-5px);
}

.customer-service-charter h1 {
    color: #2D6D62;
    font-size: 2.5rem;
    margin-bottom: 2rem;
    text-align: center;
    position: relative;
    padding-bottom: 1rem;
}

.customer-service-charter h1::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 50%;
    transform: translateX(-50%);
    width: 100px;
    height: 4px;
    background: linear-gradient(to right, #2D6D62, #2EA891);
    border-radius: 2px;
}

.charter-section {
    margin-bottom: 2.5rem;
    padding: 2.5rem;
    border-radius: 12px;
    background: rgba(255, 255, 255, 0.9);
    border: 1px solid rgba(46, 168, 145, 0.1);
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
}

.charter-section::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 4px;
    height: 100%;
    background: linear-gradient(to bottom, #2D6D62, #2EA891);
    opacity: 0.7;
}

.charter-section:hover {
    background: rgba(255, 255, 255, 1);
    border-color: rgba(46, 168, 145, 0.3);
    box-shadow: 0 5px 15px rgba(46, 168, 145, 0.1);
}

.charter-section:last-child {
    border-bottom: none;
    padding-bottom: 0;
}

.charter-section h2 {
    color: #2D6D62;
    margin-bottom: 1.5rem;
    font-size: 1.8rem;
    display: flex;
    align-items: center;
    gap: 1rem;
    font-weight: 600;
    letter-spacing: -0.02em;
}

.charter-section h2::before {
    content: '';
    display: inline-block;
    width: 8px;
    height: 30px;
    background: linear-gradient(to bottom, #2D6D62, #2EA891);
    border-radius: 4px;
}

.charter-section h3 {
    color: #2EA891;
    margin: 1.5rem 0 1rem;
    font-size: 1.4rem;
    font-weight: 600;
    padding-left: 1rem;
    border-left: 4px solid #2EA891;
}

.charter-section ul {
    list-style-type: none;
    padding-left: 0;
}

.charter-section ul li {
    position: relative;
    padding: 1rem 1.5rem;
    margin-bottom: 0.7rem;
    line-height: 1.6;
    background: rgba(46, 168, 145, 0.03);
    border-radius: 8px;
    transition: all 0.3s ease;
    font-size: 1.05rem;
    box-shadow: 0 2px 4px rgba(45, 109, 98, 0.02);
}

.charter-section ul li:hover {
    background: rgba(46, 168, 145, 0.08);
    transform: translateX(5px);
}

.charter-section ul li::before {
    content: "→";
    color: #2EA891;
    position: absolute;
    left: 0.5rem;
    font-weight: bold;
    transition: transform 0.3s ease;
}

.charter-section ul li:hover::before {
    transform: translateX(3px);
}

.charter-section p {
    line-height: 1.8;
    margin-bottom: 1.5rem;
    color: #444;
    font-size: 1.1rem;
    max-width: 90ch;
}

.charter-section strong {
    color: #2D6D62;
    font-weight: 600;
}

.charter-section a {
    color: #2EA891;
    text-decoration: none;
    border-bottom: 1px dashed #2EA891;
    transition: all 0.3s ease;
}

.charter-section a:hover {
    color: #2D6D62;
    border-bottom-style: solid;
}

.charter-section strong {
    color: #2D6D62;
    font-weight: 600;
    letter-spacing: -0.01em;
}

@media (max-width: 768px) {
    .policies-page {
        margin: 2rem auto;
        padding: 0 1rem;
    }

    .company-policies,
    .customer-service-charter {
        padding: 1.5rem;
    }

    .policy-section,
    .charter-section {
        padding: 1.5rem;
    }

    .company-policies h1,
    .customer-service-charter h1 {
        font-size: 2rem;
    }

    .policy-section h2,
    .charter-section h2 {
        font-size: 1.5rem;
    }

    .policy-section h3 {
        font-size: 1.2rem;
    }

    .policy-section ul li,
    .charter-section ul li {
        padding: 0.6rem 1.2rem;
    }
}